Last updated: July 2026
Every online casino depends on data. Registration, identity verification, payments — each step generates personal information. This page explains to players in Switzerland what data SpinEmpire typically collects, the purposes for which it is processed, who can access it, and what rights you hold as a user. The complete Privacy Policy on the platform itself is the binding document; this overview makes it easy to read without replacing it.
Three categories apply. First, registration details: full legal name, date of birth, email address, phone number (optional), and Swiss residential address. These are supplemented by verification documents — a government-issued ID such as a Swiss passport or ID card, proof of address, and in some cases a selfie for identity confirmation.
The second category is generated during play: CHF deposit and withdrawal records, bonus activations, game history including spins and bets. Third, technical data from every website visit — IP address, browser type, operating system, pages visited, and session timestamps. The complete operator policy lists exactly what is stored.
The primary purpose is account operation: login authentication, payment processing, bonus management, and customer support. Without this processing, a functioning player account would not be possible. Data also serves fraud prevention — verifying identity before the first withdrawal, screening unusual transactions, and enforcing the one-account rule.
Legal compliance is a further use: meeting anti-money laundering requirements, reporting to the Curacao gaming authority, fulfilling tax obligations, and cooperating with law enforcement when required. Marketing communications — promotional emails, SMS, push notifications — are an opt-out category; unsubscribing does not affect account access. Data is also used anonymously to improve platform performance and game recommendations.
Like virtually every online gambling platform, SpinEmpire uses cookies. Some are technically necessary — without session cookies, no one would remain logged in. Others store preferences such as language and currency settings, support fraud detection, or collect anonymised analytics via tools like Google Analytics.
Restricting cookies in your browser settings remains an option; certain features such as staying logged in may then be affected. Third-party cookies are limited to analytics purposes. Control lies entirely with the user, via browser preferences or the cookie notice on the site.
SpinEmpire does not sell personal data. Information is shared only where necessary: payment processors receive what is required to handle CHF transactions; identity verification services see verification documents; the Curacao Gaming Control Board receives data for regulatory compliance; and hosting, email, and analytics providers operate under data protection agreements.
Law enforcement may request data where a subpoena or active investigation requires it. Because the operator is internationally structured, processing may take place outside Switzerland. No sharing with unrelated third parties for commercial purposes is covered by a legitimate privacy policy.
The connection to the platform runs over 256-bit SSL encryption; credentials and documents are never transmitted in plain text. AES-256 encryption protects data at rest. Internally, access follows a need-to-know principle with multi-factor authentication for staff and regular access audits. Intrusion detection and real-time anomaly monitoring are in place alongside regular penetration testing.
Retention periods vary by data type: account data is kept while active and for five years after closure; payment records for seven years; game history for three years; device and IP data for one year. Marketing data is deleted within 30 days of opt-out. Your own contribution matters too — a strong password and a locked device protect your account more than any policy.
You can request a copy of all personal data held about you within 30 days. Inaccurate information can be corrected. Where no legal retention obligation applies, deletion is possible — typically after account closure. You may also request your data in a portable format (CSV or JSON), and opt out of marketing at any time.
All requests go to [email protected] — include "Privacy Request" in the subject line and send from your registered email address. Responses are provided within 15 days. Unsubscribing from marketing emails can also be done directly via the unsubscribe link in any promotional message.
